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Each NHIA concurrent session has been organized within the following educational track content areas (and are marked with the below icons to assist you with your program selections):
TRACK PROGRAMMING
 = Clinical  = Management  = Reimbursement  = Sales & Marketing
Go to:
Sunday, March 9
Tuesday, March 11
Wednesday, March 12
Educational Program
All programs are listed below by time—for a listing of concurrent sessions by education track, please refer to the Session Planner.
Monday, March 10
7:00 – 8:45 a.m.
Breakfast Symposium:
Community-Associated MRSA Infections—The Global Threat
Supported by an unrestricted educational grant from Cubist Pharmaceuticals
Hyatt Regency Phoenix
ACPE # 207-999-08-156-L04-P
VNA Approver Number:
Pharmacy & Nursing Continuing Education Contact Hours: 1.5
Session Summary:
Methicillin-resistant Staph aureus (MRSA) has emerged in the community with clinical, epidemiologic and bacteriologic characteristics distinct from healthcare associated MRSA. Community-Associated MRSA (CA-MRSA) infections are fast becoming common in the general population, requiring a change in therapeutic approach. Gather with colleagues to acquire the vital information essential for clinicians to have when making appropriate recommendations for the most effective therapy.
Faculty: Seth David Rosenbaum, MD Medical Professional Associates, Infectious Diseases, Cherry Hill, NJ
Educational Objectives:
- Discuss the epidemiology of the emergence of methicillin resistance among hospital acquired S. aureus strains.
- Describe the history of the emergence of MRSA acquired in the Community (CA-MRSA).
- List five risk factors for CA-MRSA.
- Discuss the virulence factors associated with CA-MRSA that contribute to its pathological potential.
- Compare and contrast treatment options for suspected and documented CA-MRSA infections.
Breakfast Symposium:
Pharmacy and Nursing Considerations for Patients receiving Anti-TNF therapies in the Alternate-Site Setting
Supported by an unrestricted educational grant from Centocor, Inc.
Hyatt Regency Phoenix
ACPE# 207-999-08-157-L01-P
VNA Approver Number:
Pharmacy & Nursing Continuing Education Contact Hours: 1.5
Session Summary:
Treatment of autoimmune diseases, such as rheumatoid arthritis (RA), has been significantly enhanced through new medications termed anti-tumor necrosis factor (anti-TNF) therapies. TNF is made by blood cells known as cytokines, which are involved in the inflammatory process—and too much TNF causes an inflammatory response. In autoimmune disorders, this response can produce painful symptoms for those with diseases such as RA, psoriasis, Chron’s disease and ulcerative colitis. Be present to obtain an in-depth review of new treatment considerations for patients receiving these anti-TNF therapies in the home and ambulatory infusion settings—including information on dosing, adverse drug reactions, administration guidelines and patient education.
Faculty: To Be Announced
Educational Objectives:
- Identify the pathogenesis of immune mediated disorders treated with anti-tumor necrosis factor (anti-TNF) therapies.
- Explain the mechanism of action of anti-TNF therapies.
- Evaluate the effectiveness of a particular anti-TNF therapy and be able to make recommendations based on patient specific data.
- Describe the safety, dosing, and administration of anti-TNF therapies in the alternate-site setting.
- Use patient education tools to assist patients in choosing appropriate therapies.
9:15 – 10:30 a.m.
NHIA General Session:
Transforming the Face of Alternate-Site Infusion Through Emerging Technologies
Supported by an unrestricted educational grant from Hoffmann-La Roche Inc.
Phoenix Convention Center—South Building
ACPE #207-999-08-158-L04-P
VNA Approver Number:
Pharmacy & Nursing Continuing Education Contact Hours: 1.25
Session Summary:
As our nation’s population ages and the need to reduce health-care costs rapidly grows, the movement towards more care in the home is going to escalate. Given our rapidly changing industry and the demographic implications looming on the horizon, today’s alternate-site infusion provider is at a critical juncture. Will you be able to successfully transform your organization to prepare for the future, while remaining true to your core business? There are many roads to consider—but the opportunities that new technologies have to offer may present our most advantageous path!
Eric Dishman, one of the world’s leading experts on digital health-care technologies, believes that emerging technology will be at the heart of this transformation. Dishman, PhD, BA, MSc, Founder and General Manager of Intel’s Health, Research and Innovation Group, drives global R&D for innovative health-care technologies and directs research on home-health technologies for seniors struggling with cognitive decline, cancer and cardiovascular disease. He regularly shares his expertise with policymakers and media to advocate for the adoption of new technologies and is routinely quoted in the mainstream press. This pioneering social researcher has briefed White House cabinet members and addressed White House conferences, Senate Committees and the National Governors Association. Be sure to hear Dishman offer an intriguing look at how emerging technologies are being utilized in other areas of health-care—and why alternate-site infusion providers must strategically harness such innovations to imaginatively transform the future of our own field.
Faculty: Eric Dishman, General Manager and Global Director, Intel Corporation, Health Research & Innovation Group, Portland, OR
Educational Objectives:
- Identify key healthcare issues faced by our nation as our population ages.
- Describe emerging home healthcare technologies for seniors struggling with cognitive decline, cancer and cardiovascular disease.
- Describe how innovative technologies are being used in other areas of healthcare.
- Discuss the ongoing efforts to advocate for the adoption of new technologies to address the needs of an aging population.
- Identify ways to transform the future of alternate-site infusion therapy through the use of emerging technologies.
10:45 a.m. – 12:15 p.m.
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Choice of Concurrent Education Sessions (A)
Phoenix Convention Center—South Building |
1-A. Infusion Therapy for the Older Adult—Vital Considerations!
ACPE # 207-999-08-159-L01-P
VNA Approver Number:
Pharmacy & Nursing Continuing Education Contact Hours: 1.5
Session Summary:
- Appreciate how, much like pediatric patients, older adults often require special attention to be successful on home I.V. therapy—especially as elderly patients may frequently have multiple chronic conditions and increased functional impairments that can interfere with (or make performing) basic tasks associated with self-administration more challenging.
- Consider why home infusion providers need to better prepare for addressing the needs of an older, more complex and growing generation of patients.
- Recognize the clinical and functional difficulties faced by elderly infusion patients—and listen to the experience of a home infusion provider that routinely serves a high percentage of older adults.
Faculty: Connie Maranville Sullivan, RPh, Infusion Director, Heartland IV Care, Lyons, CO
Educational Objectives:
- Describe the impact of an aging American population on medication utilization.
- Understand the pharmacokinetic changes and criteria for medication selection in the elderly.
- Describe the challenges facing elderly infusion patients.
- Evaluate infusion provider readiness for elderly home infusion patients
- Relate to one provider’s experience with serving the fragile and elderly.
2-A. Leadership and Team Building: Critical Ingredients for Today’s Alternate-Site Infusion Provider
ACPE # 207-999-08-160-L04-P
VNA Approver Number:
Pharmacy & Nursing Continuing Education Contact Hours: 1.5
Session Summary:
- Discover why effective leadership is so vital to ensuring proactive, positive change within your company—especially in an industry that changes as quickly as health care.
- Review the core elements present in a true team-oriented environment, where everyone contributes to the overall achievement of the organization—and grasp how individual employees may be responsible for explicit tasks, yet are unified with other team members to accomplish holistic objectives.
- Examine how to fully cultivate your own leadership skills and create a successful team, specifically within the context of our alternate-site infusion field.
Faculty: David M. Franklin, MSA, President, Advanced Care Consulting Services, Shelby Township, MI
Educational Objectives:
- List several key attributes of an effective leader.
- List necessary leadership skills and use case study examples to illustrate each skill.
- Define the key components of a team and key attributes of each team member.
- Describe several underlying key principles for effective team building.
- Compare and contrast various team building tactics.
3-A. Coding for the Infusion Reimbursement Professional—Anything But Clear-Cut!
ACPE # 207-999-08-161-L04-P
VNA Approver Number:
Pharmacy & Nursing Continuing Education Contact Hours: 1.5
Session Summary:
- Explore why coding for infusion therapy is not a straight-forward process.
- Comprehend how, despite regulations designed to simplify and standardize coding, there are still a myriad of areas that prove to be pitfalls for reimbursement personnel.
- Receive a “back to basics” overview of several different coding methodologies—and consider how to clarify many of the misconceptions that abound when submitting claims for infusion therapy.
Faculty: Heather Skow, CPC, CHCP, CCP, CMBS, CHI, Area Reimbursement Manager, Critical Care Systems, Inc., Nashua, NH
Educational Objectives:
- Discuss HIPPA law and terminology as it relates to coding and claiming for home infusion therapy.
- Discuss ICD-9 Coding guidelines for outpatient coding.
- Discuss the Healthcare Procedure Coding System (HCPCS) for alternate-site infusion coding.
- Describe the Current Procedural Terminology (CPT) coding system.
- Discuss key concepts in coding and reimbursement related to managed-care payers.
4-A. The Sales Process for the Novel Professional
ACPE # 207-999-08-162-L04-P
VNA Approver Number:
Pharmacy & Nursing Continuing Education Contact Hours: 1.5
Session Summary:
- Understand how new (or relatively new) sales professionals can effectively learn to set up, launch and build their sales territories.
- Obtain valuable tools for assessing the market in a particular territory, organizing time, and pre- and post-sales call planning.
- Ascertain how sales professionals unfamiliar with home infusion can quickly excel in this unique sector.
Faculty: Alison Cherney, MBA, President, Cherney and Associates, Brentwood, TN
Educational Objectives:
- State two ways to assess the sales territory.
- Identify techniques to prioritize top accounts.
- List the top five training subjects needed to build a business.
- Identify the three major ways customers create a competitive advantage.
- State the rationale for managing sales time.
4:15 – 5:45 p.m.
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Choice of Concurrent Education Sessions (B)
Phoenix Convention Center—South Building |
5-B. Successful Vascular Access Options for Pediatric Home Infusion
ACPE # 207-999-08-163-L01-P
VNA Approver Number:
Pharmacy & Nursing Continuing Education Contact Hours: 1.5
Session Summary:
- Review the history of vascular access device use in pediatric patients since the 1970s.
- Recognize how complications related to vascular access devices can be significantly reduced through appropriate device selection, careful ongoing assessment and effective education of the family caregiver.
- Study the most common complications of vascular access devices in children—and identify appropriate measures to prevent their occurrence.
Faculty: Baird Mallory, FACS, FAAP, FRCPS, MD, Maine Pediatric Surgical Associates, Portland, ME
Educational Objectives:
- Review the history of vascular access device development including key innovators and the catheters that they developed.
- Review vascular access catheter types and common complications associated with each type.
- List evidence-based best practices for catheter care for each type of access device.
- List considerations in vascular access device insertion and care specific to the pediatric population.
- List regulatory efforts and guidelines aimed at improving catheter outcomes.
6-B. 2008 Joint Commission Update—What You Need To Know!
ACPE # 207-999-08-164-L03-P
VNA Approver Number:
Pharmacy & Nursing Continuing Education Contact Hours: 1.5
Session Summary:
- Receive all the new or updated Joint Commission standards and survey processes for 2008.
- Explore the Joint Commission National Patient Safety Goals and other planned changes.
- Acquire valuable preparation strategies and tips to help ensure your organization’s success with the Joint Commission’s most difficult standards.
Faculty: Darryl S. Rich, PharmD, MBA, FASHP, Surveyor, The Joint Commission, Roseville, CA
Educational Objectives:
- List the top ten non-compliant Joint Commission standards for home care organizations scored on surveys in 2007.
- Describe strategies that can be used to maintain compliance with the standards that are most commonly found to be non-compliant.
- Describe the new Joint Commission requirements for enteral and infusion pumps that became effective in 2007 as a result of the CMS Part B Quality Standards.
- List the top ten non-compliant National Patient Safety Goal requirements for home care organizations scored on surveys in 2007 and strategies to maintain compliance for each.
- Identify the implementation expectations and implementation timeline for the new 2008 National Patient Safety Goal requirement related to anticoagulation therapy as it applies to home infusion organizations.
7-B. Using Information Systems and Technology to Maximize Reimbursement Results
ACPE # 207-999-08-165-L04-P
VNA Approver Number:
Pharmacy & Nursing Continuing Education Contact Hours: 1.5
Session Summary:
- Examine how information systems and technologies are constantly changing—but the fundamental goals of billing and collections remain the same: presenting information about the drugs dispensed, the supplies and equipment provided, and the nursing services rendered in the correct format/in a timely manner to the responsible party, so as to receive prompt payments.
- Discuss how the core technologies of the information system play a critical role with regard to receiving reimbursement in an efficient manner (and hear how they may also impact not getting reimbursed at all).
- Comprehend the most common reimbursement mistakes and obstacles—and grasp how to fully leverage technology to obtain the maximum benefit from your information system to achieve reimbursement goals.
Faculty: Pete Tanguay, President, Rock-Pond Solutions, Conway, AR
Educational Objectives:
- Explain the cause of, and at least one resolution to, the most common reimbursement problems in the following areas: authorization, contract pricing, unbilled A/R management, electronic billing, staff productivity, collections and A/R management.
- Compare and contrast the roles and responsibilities of the software vendor and the internal management team related to maximizing reimbursement results achieved from the information system.
- List three primary responsibilities of an information system manager and explain why this position is critical for a home infusion provider.
- List the stages in the system life cycle within an organization and explain how reimbursement challenges change through the cycle.
- Give three examples of how data mining can be used to implement a reimbursement audit function that measures error rates and staff productivity to achieve specific reimbursement goals.
8-B. Real-World Tips for Creating Successful Incentive Plans
ACPE # 207-999-08-166-L04-P
VNA Approver Number:
Pharmacy & Nursing Continuing Education Contact Hours: 1.5
Session Summary:
- Engage in a thorough review of how incentive plans can be created around revenue, net revenue, cash collections or referrals—and how they can be either commission- or bonus-based.
- Investigate genuine examples of how incentive plans can be productively set up in different types of organizations.
- Receive valuable tips on how to best manage sales incentive plans in your own company.
Faculty: Alison Cherney, MBA, President, Cherney and Associates, Brentwood, TN
Educational Objectives:
- State the three basic elements of incentive plans.
- List the major pros and cons of commission plans.
- State the major pros and cons of bonuses.
- State the major rationale for matching up incentives to marketing plans.
- List the five major issues with managing incentive plans and how to overcome them.
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